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How you cancel depends on where you bought your plan. Core is billed by Apple, so you cancel it on your iPhone or iPad. Scout is billed by CamoAg through Stripe, so you cancel it on the CamoAg web platform.

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Which subscription do you have?

Not sure which you have? Check your receipts: an Apple receipt email means Core, a CamoAg/Stripe receipt means Scout.
Deleting the app or your CamoAg account does not cancel your subscription. Follow the steps below to stop future charges.

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Core subscribers: cancel on your iPhone or iPad

Core is purchased through the Apple App Store, so Apple manages billing and cancellation. CamoAg support cannot cancel an Apple subscription for you.
1

Open Settings

Open the Settings app on your iPhone or iPad.
2

Tap your name

Tap your name / Apple ID at the top of the screen.
3

Open Subscriptions

Tap Subscriptions.
4

Select CamoAg

Tap CamoAg in your list of active subscriptions.
5

Cancel

Tap Cancel Subscription (or Cancel Free Trial if you are still in your 7-day trial), then confirm.
You can also reach the same screen from the App Store app: tap your profile picture in the top right, then Subscriptions.
Don’t see CamoAg in the list? Make sure you are signed in with the same Apple ID you used to subscribe. If it still isn’t there, you may have a Scout plan instead. See the next section.

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Scout subscribers: cancel on the CamoAg platform

Scout is purchased on the CamoAg website and billed through Stripe. You cancel it from your account settings in a web browser.
1

Log in

Go to app.camo.ag and log in.
2

Open Subscriptions

Open Account Settings, then Subscriptions. Shortcut: app.camo.ag/account/settings/subscriptions/camoAgBasePlan
3

Manage Subscription

Click Manage Subscription. This opens the secure Stripe billing page.
4

Cancel

Click Cancel subscription and confirm.
5

Check your email

Watch for a cancellation confirmation email from Stripe.
Don’t see the Manage Subscription button? Only users with the organization Manager permission can manage billing. Ask your account’s Manager to cancel, or email support@camo.ag and we’ll help.

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What happens after you cancel

  • You keep access until the end of your current billing period. You won’t be charged again after that.
  • Your login and saved work stay in place. Cancelling a subscription does not delete your CamoAg account.

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Common questions

Contact support@camo.ag first. Because the plans are billed through different channels, we’ll walk you through cancelling the old plan and signing up for the new one, and you keep the same login.
If you subscribed in the iOS app, cancel in your Apple Subscriptions using the Core steps above. Deleting an account does not stop Apple billing.
Email support@camo.ag with your account email and the charge date, and we’ll look into it.

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Need help?

Email support@camo.ag with the email address on your CamoAg account.
Last modified on October 14, 2026